its either dipshit mothers, drunk dads, drug addicts, screaming kids, the corporate office shitting on you for EVERYTHING... all day
I can sit on here all day and tell you about how ridiculously monotonous the work can be, or how inconsiderate and disrespectful customers can be, but it wont serve any purpose other than giving some jackass ammunition to tell me that im either making up excuses for the company or im trying to defend what other dipshit employees do when theyre on the clock
personally, i dont take things out on the customers, but the temptation is there; people can be plain assholes.
we have a play n trade about 45 minutes away from us, and we used to be on good terms with them. i traded in a vast amount of PS1, genesis, snes, sega cd, and saturn games to get $$$ to buy my first 360. the guys working there were awesome - they knew their shit, and were street fighter fans to boot! then, seemingly out of nowhere, those same guy just did a complete turn around. i dont mind directing people there if they're unhappy with something they see at my store. i think its better customer service if you direct them to another store because it shows that youre not gonna treat them like "potential revenue"
@Lord Thag - Im a horrible seller so i dont even attempt to, and i dont push it on my staff... ive been there 6 years