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"Harmony Cart not found" error


javitu

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Hello!

 

I got my Harmony since the last week, but I need change EEPROM to PAL50.

So I installed the Harmony program and it does not find my cartridge :-/

 

I have tested the program in two different Windows XP/32, Windows 7/64 and Ubuntu Linux/32, with three different USB cables. But I had no luck :(

The cartridge works well with the BIOS file on the SD.

 

This is the log from linux:

javi@XXXXXXXXX:~$ sudo harmonycart
Could not change serial port behaviour (wrong baudrate?)
Could not change serial port behaviour (wrong baudrate?)
Could not change serial port behaviour (wrong baudrate?)
Could not change serial port behaviour (wrong baudrate?)
Could not change serial port behaviour (wrong baudrate?)
Could not change serial port behaviour (wrong baudrate?)
Could not change serial port behaviour (wrong baudrate?)
Could not change serial port behaviour (wrong baudrate?)
Could not change serial port behaviour (wrong baudrate?)
Could not change serial port behaviour (wrong baudrate?)
Could not change serial port behaviour (wrong baudrate?)
Could not change serial port behaviour (wrong baudrate?)
Could not change serial port behaviour (wrong baudrate?)
Could not change serial port behaviour (wrong baudrate?)
Could not change serial port behaviour (wrong baudrate?)
Could not change serial port behaviour (wrong baudrate?)
Could not change serial port behaviour (wrong baudrate?)
Could not change serial port behaviour (wrong baudrate?)
Could not change serial port behaviour (wrong baudrate?)
Could not change serial port behaviour (wrong baudrate?)
Could not change serial port behaviour (wrong baudrate?)
Could not change serial port behaviour (wrong baudrate?)
Could not change serial port behaviour (wrong baudrate?)
Could not change serial port behaviour (wrong baudrate?)
Could not change serial port behaviour (wrong baudrate?)
Could not change serial port behaviour (wrong baudrate?)
Could not change serial port behaviour (wrong baudrate?)
Could not change serial port behaviour (wrong baudrate?)
Could not change serial port behaviour (wrong baudrate?)
Could not change serial port behaviour (wrong baudrate?)
Could not change serial port behaviour (wrong baudrate?)
ERROR: no answer on '?'
ERROR: no answer on '?'

DMESG Output:

[ 1483.556264] usb 2-6.4.1: new full-speed USB device number 16 using ehci-pci
[ 1483.655390] usb 2-6.4.1: New USB device found, idVendor=0403, idProduct=6001
[ 1483.655394] usb 2-6.4.1: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 1483.655397] usb 2-6.4.1: Product: Harmony Developer's Cart v1.5
[ 1483.655400] usb 2-6.4.1: Manufacturer: AtariAge
[ 1483.659539] ftdi_sio 2-6.4.1:1.0: FTDI USB Serial Device converter detected
[ 1483.659567] usb 2-6.4.1: Detected FT232RL
[ 1483.659570] usb 2-6.4.1: Number of endpoints 2
[ 1483.659573] usb 2-6.4.1: Endpoint 1 MaxPacketSize 64
[ 1483.659575] usb 2-6.4.1: Endpoint 2 MaxPacketSize 64
[ 1483.659578] usb 2-6.4.1: Setting MaxPacketSize 64
[ 1483.659939] usb 2-6.4.1: FTDI USB Serial Device converter now attached to ttyUSB0
...
[ 1527.323900] usb 2-6.4.1: USB disconnect, device number 16
[ 1527.324113] ftdi_sio ttyUSB0: FTDI USB Serial Device converter now disconnected from ttyUSB0
[ 1527.324152] ftdi_sio 2-6.4.1:1.0: device disconnected

javi@XXXXXXXXX:~$ lsusb
Bus 002 Device 003: ID 05e3:0608 Genesys Logic, Inc. USB-2.0 4-Port HUB
Bus 008 Device 002: ID 0557:8021 ATEN International Co., Ltd
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 004: ID 05e3:0608 Genesys Logic, Inc. USB-2.0 4-Port HUB
Bus 008 Device 003: ID 0557:2213 ATEN International Co., Ltd CS682 2-Port USB 2.0 DVI KVM Switch
Bus 008 Device 011: ID 413c:3012 Dell Computer Corp. Optical Wheel Mouse
Bus 002 Device 018: ID 0403:6001 Future Technology Devices International, Ltd FT232 USB-Serial (UART) IC

 

Any tips?

 

Thanks!

Edited by javitu
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  • 2 weeks later...
  • 3 months later...

I have the same problem. I've tried both in OS X 10.8 and Windows 7 and on 2 different computers. I've installed the drivers that came with the Harmony cart and even tried with a bit newer version download from ftdichip.com but the Harmony software does not find the cart. I use the USB cable and SD card that came with it. The cart works as intended when I plug it into my Atari 2600 jr except everything runs in ntsc mode (everything is black n white and the Harmony menu seems kind of distorted). I need to change to pal.

 

Anybody got any suggestions?

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When you plug the cart into a Windows PC, you should get a window acknowledges the cart (usually "Harmony developer's cart" or similar).

 

In device manager, it will appear there with a question mark if there's a driver issue.

 

If there is no driver issue, it will appear as a com port once drivers are installed. Watch device manager as you plug in to see if it comes up.

 

In Linux or OSX, you should see /dev/USBx or /dev/tty.USBxxxx or similar appear. Also in OSX you should see "Harmony developer's cart" in system profiler under one of the USB devices.

 

Let me know what you see so we can better pinpoint the issue. If you aren't seeing the com port, USB string or anything at all you could even have a broken cable (it's new but stranger things have happened.)

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I tried reinstalling the driver in OS X, this time the 32bit version but nothing changed. I can't find USBX or tty.USBxxxx in /dev. The system profiler says the following:

 

 

Composite Device:
Product ID: 0x6015
Vendor ID: 0x0403 (Future Technology Devices International Limited)
Version: 10.00
Speed: Up to 12 Mb/sec
Location ID: 0x14200000 / 15
Current Available (mA): 500
Current Required (mA): Unknown (Device has not been configured)
I also retried installing the driver in Windows 7 but it only shows up as an unknown device. When I plug the cart in a message pops up saying the device has malfunctioned or is not recognized.
I also tried with another USB cable but no luck...
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It could be a dirty USB port - I had a cable that was giving me trouble so I threw it out, I assumed it was just worn from programming so many carts with it, but maybe it was dirty and it got your cart's USB port dirty too. There's not a whole lot of room for cleaning the USB contacts in there but if you can get something inside like the edge of a alcohol-soaked paper towel, that may work. It could also be a bad USB port or FDTI chip, and those will require returning the cart for repairs (free of charge, of course, but inconvenient for you :( )

 

It still could be a driver problem as it's enumerating as the proper PID/VID in OSX, but you should also see the ID string "Harmony Developer's Cart" so something is working, at least partially - the old driver might be interfering somehow. I'd try in Windows 7 to right-click or double-click on the device and see if you get an "update driver" option, which I recall having to do here in Windows XP when I first started using these newer USB chips.

 

I wouldn't want you to send back a cart only to find that the USB chip works here, so let's be sure.

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I tried on my friends pc (5-6 year old Dell laptop with windows 7) and had no trouble connecting the cart. Seems Harmony and my Macs just dont like each other very much. At least now I have the cart running in pal mode so i can use it. Its cool to have my atari back in action after many years :) thanks!

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  • 5 months later...

A bit late on this one, but it worked on my mac Mac (OS X Mavericks 10.9.2, Late 2011 MBP) after installing drivers from here:

 

http://www.ftdichip.com/Drivers/VCP.htm

 

I downloaded the 2.2.18, x64 .dmg, and ran the "FTDIUSBSerialDriver_10_4_10_5_10_6_10_7" installer. No restart required, just closing, reopening and connecting from the Harmony software and it recognized the cart.

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