+x=usr(1536) Posted March 26, 2021 Share Posted March 26, 2021 (edited) On 3/24/2021 at 6:52 AM, HyperDriver said: I still have all my Atari stuff up in my loft somewhere, which should include all the Hyper Drive stuff. When (if) I get time, I'll hunt around for it. Would you be kind enough to see if the refund for the upgrade kit that was never sent to me is also in that pile? I realise that it's been 30-odd years at this point, but I would like to receive it if it's knocking around. And yes, I did attempt to order an upgrade kit from Chaos back in the day. Sent a Sterling postal order (which were not cheap to get in Ireland) and heard nothing back after almost 4 weeks. Called the number (an international call) to see if the postal order had been received and was told that it had been and that my order would be shipping out shortly. Another four weeks went by, with nothing arriving. Another international call, but this time I was told to (and this is a direct quote), "fuck off," before being hung up on. After playing a game of we're-not-answering-the-phone for a couple of days, I eventually got back through and demanded a refund. This time, I was told that I could go fuck myself. It was an interesting variation on the previous suggestion, that's for sure. So, in the end, I was out of pocket for the kit, postal order, and international calls. Customer service at its finest. Fortunately, I was able to source a US Doubler from another retailer who knew how to not swindle their customers outside of the UK. They also ended up getting the group order from our Users' Group, which was good for about 15 units in one shot. Edited March 26, 2021 by x=usr(1536) 1 Quote Link to comment Share on other sites More sharing options...
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.