andremachado Posted January 7, 2022 Share Posted January 7, 2022 Hello, I've ordered my Jaguar GameDrive back in May 2021 but I've only recently got my new Jaguar console to test it. I've just tried my Jaguar GD yesterday and to my surprise, it doesn't work! I've tried three different memory cards and the cart can't read them ("Memory card unreadable"). I've formatted all three (FAT32) before trying them. I've look for an answer but what I've found suggests to clean the slot (did it) or just return the cartridge. Any suggestions? Do you guys know what is the warranty for the cartridge? Thanks a lot; any help is appreciated! André Quote Link to comment Share on other sites More sharing options...
SainT Posted January 7, 2022 Share Posted January 7, 2022 This has been one of the most common manufacturing issues and will require a replacement. If you’re in the UK I can do this for you, otherwise you will need to contact the retailer. Sorry for the inconvenience, the issue has since been resolved, but has been a problem with a small number of carts. 1 Quote Link to comment Share on other sites More sharing options...
Albert Posted January 7, 2022 Share Posted January 7, 2022 Hi André, I just replied to the email you sent yesterday about this, with instructions on how to send it back so I can send you a replacement. ..Al 3 Quote Link to comment Share on other sites More sharing options...
UHATEIT Posted January 7, 2022 Share Posted January 7, 2022 1 hour ago, Albert said: Hi André, I just replied to the email you sent yesterday about this, with instructions on how to send it back so I can send you a replacement. ..Al If you got it from Atari Age, definitely work with Albert above. I had the same issue with mine in April 2021 after getting mine and he was extremely responsive and personable and got me helped out right away and confirmed when he got mine in the mail that there was an issue. I think I was one of the first ones with that issue at the time. Ever since I got a replacement from Albert it's been good to go and working like a champ! 2 Quote Link to comment Share on other sites More sharing options...
andremachado Posted January 8, 2022 Author Share Posted January 8, 2022 Thanks a lot for all the answers! Yes, got the e-mail from Albert (thanks!), will go from there. Have a great day! André 1 Quote Link to comment Share on other sites More sharing options...
Zerosquare Posted January 8, 2022 Share Posted January 8, 2022 15 hours ago, SainT said: This has been one of the most common manufacturing issues and will require a replacement. Just for curiosity's sake, have you identified the manufacturing defect that's causing this? Quote Link to comment Share on other sites More sharing options...
SainT Posted January 8, 2022 Share Posted January 8, 2022 17 hours ago, SainT said: … the issue has since been resolved … Yes. ? 2 Quote Link to comment Share on other sites More sharing options...
andremachado Posted February 3, 2022 Author Share Posted February 3, 2022 Hi all! Just a quick update: got a new cartridge sent by Albert and everything is working perfectly. Really, GREAT service from AtariAge; just a model to be followed by anyone doing any type of business Again, thanks a LOT! André 3 1 Quote Link to comment Share on other sites More sharing options...
Albert Posted February 3, 2022 Share Posted February 3, 2022 Great, glad to hear the replacement cartridge is working properly, thanks for the update! ..Al 1 1 Quote Link to comment Share on other sites More sharing options...
unsafe357 Posted February 15, 2022 Share Posted February 15, 2022 Unfortunately I'm having this issue with my new GameDrive. Only solution is to replace the cart itself? Quote Link to comment Share on other sites More sharing options...
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