F ebay's Detailed Seller Rating and their 10 secrets!

[SpendTooMuchOnAtari]

Yeah, F the DSR bullshit and the "Best Match" garbage, I am a firm believer in a search coming up "ending soonest"....it makes sense! "Best Match"? WTF? I'm sure there are those that disagree and feel free to air your grievances as well, maybe you like this new system...tell us! I am showing a one-sided, F-U stance here but feel free to show support for this new system, I welcome all opinions!

- really, I'm not sarcastic!

 

Anyway, I get this email from ebay and the following is included:

 

10 secrets of great shipping DSRs

At eBay Live! last month we talked to hundreds of successful sellers who've learned the tricks of making a great impression with their buyers and who enjoy the benefits of great DSRs. Here are some of the "secrets" they shared:

 

1. Charge no handling costs or keep them as low as possible.

Tell your buyers exactly what they're for.

2. Tell buyers upfront how you pack and how frequently you ship

(within 24 hours if you can).

3. Print labels on eBay--there's no charge--and you and your

buyer get an automatic confirmation with tracking information.

4. Send a follow-up email the day after the package should have

arrived. Tell buyers you care!

5. Pay attention to your packaging. Opening your package is

the "peak" moment for your buyer--make the most of it! (Note,

be mindful of box size BEFORE you list--some carriers use

dimensional fees that could bump up your shipping cost).

6. Include a packing slip in a bright, stand-out color.

Say thank you!

7. Don't be shy--ask for good ratings. "Please get in touch right

away if there is anything that would keep you from giving us

5 stars on all ratings. We'll do what it takes to make it right."

8. If there is a problem you can't solve, spring for return shipping.

9. Keep in mind, a buyer unhappy with just one area of your

transaction tends to mark down all ratings. So aim for all

around good service--and tell buyers what you're doing all

along the way!

10. If possible, offer free shipping. Sellers who do average

4.8 DSRs and many get a boost in search results.

 

See more tips for getting great DSRs.

 

 

Yeah, that "more tips" right up top is clickable if you wish.

Edited July 11, 2008 by SpendTooMuchOnAtari

[FND]

# 11 Give your items away free and pay for shipping. sellers who do this average a 4.7 on the DSR

[ianoid]

# 12 Remember, no matter how hard you try, you will receive negative feedback from eBay illiterates. You are helpless! Sellers who do this average a 3.9 on the DSR.

[shadow460]

13: Always remember, you can't help rampant retardation.

Edited July 12, 2008 by shadow460

[atarian63]

Yeah, F the DSR bullshit and the "Best Match" garbage, I am a firm believer in a search coming up "ending soonest"....it makes sense! "Best Match"? WTF? I'm sure there are those that disagree and feel free to air your grievances as well, maybe you like this new system...tell us! I am showing a one-sided, F-U stance here but feel free to show support for this new system, I welcome all opinions!

- really, I'm not sarcastic!

 

Anyway, I get this email from ebay and the following is included:

 

10 secrets of great shipping DSRs

At eBay Live! last month we talked to hundreds of successful sellers who've learned the tricks of making a great impression with their buyers and who enjoy the benefits of great DSRs. Here are some of the "secrets" they shared:

 

1. Charge no handling costs or keep them as low as possible.

Tell your buyers exactly what they're for.

2. Tell buyers upfront how you pack and how frequently you ship

(within 24 hours if you can).

3. Print labels on eBay--there's no charge--and you and your

buyer get an automatic confirmation with tracking information.

4. Send a follow-up email the day after the package should have

arrived. Tell buyers you care!

5. Pay attention to your packaging. Opening your package is

the "peak" moment for your buyer--make the most of it! (Note,

be mindful of box size BEFORE you list--some carriers use

dimensional fees that could bump up your shipping cost).

6. Include a packing slip in a bright, stand-out color.

Say thank you!

7. Don't be shy--ask for good ratings. "Please get in touch right

away if there is anything that would keep you from giving us

5 stars on all ratings. We'll do what it takes to make it right."

8. If there is a problem you can't solve, spring for return shipping.

9. Keep in mind, a buyer unhappy with just one area of your

transaction tends to mark down all ratings. So aim for all

around good service--and tell buyers what you're doing all

along the way!

10. If possible, offer free shipping. Sellers who do average

4.8 DSRs and many get a boost in search results.

 

See more tips for getting great DSRs.

 

 

Yeah, that "more tips" right up top is clickable if you wish.

#14 Remember, even when customer realizes his mistake, he cant remove the neg, even when he wants to...

[DreamTR]

I love that meeting when Channel Advisor had this meeting with us about Shipping and Handling COSTS DSR, FREE Shipping averages a 4.8? LOL. How the heck do you get a 5.0? FREE SHIPPING and it's less than 5.0?

[taxman]

Yeah, F the DSR bullshit and the "Best Match" garbage, I am a firm believer in a search coming up "ending soonest"....it makes sense! "Best Match"? WTF? I'm sure there are those that disagree and feel free to air your grievances as well, maybe you like this new system...tell us! I am showing a one-sided, F-U stance here but feel free to show support for this new system, I welcome all opinions!

- really, I'm not sarcastic!

 

Anyway, I get this email from ebay and the following is included:

 

10 secrets of great shipping DSRs

At eBay Live! last month we talked to hundreds of successful sellers who've learned the tricks of making a great impression with their buyers and who enjoy the benefits of great DSRs. Here are some of the "secrets" they shared:

 

1. Charge no handling costs or keep them as low as possible.

Tell your buyers exactly what they're for.

2. Tell buyers upfront how you pack and how frequently you ship

(within 24 hours if you can).

3. Print labels on eBay--there's no charge--and you and your

buyer get an automatic confirmation with tracking information.

4. Send a follow-up email the day after the package should have

arrived. Tell buyers you care!

5. Pay attention to your packaging. Opening your package is

the "peak" moment for your buyer--make the most of it! (Note,

be mindful of box size BEFORE you list--some carriers use

dimensional fees that could bump up your shipping cost).

6. Include a packing slip in a bright, stand-out color.

Say thank you!

7. Don't be shy--ask for good ratings. "Please get in touch right

away if there is anything that would keep you from giving us

5 stars on all ratings. We'll do what it takes to make it right."

8. If there is a problem you can't solve, spring for return shipping.

9. Keep in mind, a buyer unhappy with just one area of your

transaction tends to mark down all ratings. So aim for all

around good service--and tell buyers what you're doing all

along the way!

10. If possible, offer free shipping. Sellers who do average

4.8 DSRs and many get a boost in search results.

 

See more tips for getting great DSRs.

 

 

Yeah, that "more tips" right up top is clickable if you wish.

#14 Remember, even when customer realizes his mistake, he cant remove the neg, even when he wants to...

 

They're going to change that soon where the buyer can change the neg to a positive.

[FND]

They're going to change that soon where the buyer can change the neg to a positive.

 

 

Yup I can see it now

 

Everything was great but I left a negative feedback anyway. If you return all my

money I will remove it