EricDeLee Posted August 31, 2009 Share Posted August 31, 2009 What is an expected ship time for a package coming from Australia? I won an auction on 31JUL, payment cleared 3AUG. I still have not seen anything or heard anything. Should I be worried at this point? What are the guidelines of paypal and ebay in regards to filing complaints. I honestly don't want to do anything yet, but I also want to make sure I don't lose out on $130 + shipping for missing a timeline. Any suggestions? I sent a question to the seller this morning, hopefully I will get an answer before too long. Thanks Quote Link to comment Share on other sites More sharing options...
GroovyBee Posted August 31, 2009 Share Posted August 31, 2009 I've had letters from New Zealand in under a week and parcels from Australia in around a month or so. I'm on the other side of the pond to you but I guess up to 6 weeks should be OK. For example I've had stuff sent media mail from the states and its taken 6 weeks to get here. It all depends what you've paid for. What shipping method did they use? Quote Link to comment Share on other sites More sharing options...
EricDeLee Posted August 31, 2009 Author Share Posted August 31, 2009 I believe they used whatever is cheaper. I don't recall them ever giving me a tracking number. But, if it generally takes about 6 weeks, I assume I should still be ok. Quote Link to comment Share on other sites More sharing options...
GroovyBee Posted August 31, 2009 Share Posted August 31, 2009 I've just checked the Australian Post website and their cheapest parcel post method is called "Sea Mail". If you look at the expected delivery times to the USA for that category theres nothing in it. So your guess is as good as mine. Quote Link to comment Share on other sites More sharing options...
EricDeLee Posted August 31, 2009 Author Share Posted August 31, 2009 Sweet! So it is a surprise! I assume that is the way it was sent. Hopefully it arrives in good condition (if it arrives). That's all I care about. LOL Quote Link to comment Share on other sites More sharing options...
Rybags Posted August 31, 2009 Share Posted August 31, 2009 If you went cheapest shipping, then you're in for the long wait. I would also suspect customs doesn't exactly rush stuff through that arrives on boats, as opposed to air freight which needs to be cleared pretty quickly. Quote Link to comment Share on other sites More sharing options...
nathanallan Posted August 31, 2009 Share Posted August 31, 2009 Once, I sent a package *to* Australia using not the cheapest and it took about a month to get there. It's been a while since I did it and don't remember which exact method I used but it wasn't the cheapest. So you should be okay. Also anything coming from there has taken about the same (they have some really neat SMS and Genesis items there!). Nathan Quote Link to comment Share on other sites More sharing options...
EricDeLee Posted August 31, 2009 Author Share Posted August 31, 2009 They have a nice Lynx system box from there as well.. lol Checkered flag... Can't wait till it gets here. Quote Link to comment Share on other sites More sharing options...
FND Posted August 31, 2009 Share Posted August 31, 2009 (edited) I am currently in the process of receiving some items from Australia the seller has talked to their post office and they quoted SEA MAIL @ 12 weeks Air Mail @ 4 days Both seem off 12 weeks seems like a long time and 4 days seems to fast ? Edited August 31, 2009 by FND Quote Link to comment Share on other sites More sharing options...
pangasinan Posted August 31, 2009 Share Posted August 31, 2009 You should have had it by now. In my experience it usually takes about 2 weeks to send to the USA. If the seller didnt send it registered then thats his loss not yours. I would wait another 2 weeks then i would ask for a refund from the seller and if he wont do that then put in a paypal claim. Quote Link to comment Share on other sites More sharing options...
GroovyBee Posted August 31, 2009 Share Posted August 31, 2009 From paypal's "Eligibility Requirements" page :- "Buyers must raise a dispute within 45 days of a single PayPal payment for the full price of the item. If no satisfactory response is received from the seller, a claim must be filed within 20 days of raising the dispute." Don't wait 6 weeks, get your dispute in sooner . Quote Link to comment Share on other sites More sharing options...
Dino Posted August 31, 2009 Share Posted August 31, 2009 From paypal's "Eligibility Requirements" page :- "Buyers must raise a dispute within 45 days of a single PayPal payment for the full price of the item. If no satisfactory response is received from the seller, a claim must be filed within 20 days of raising the dispute." Don't wait 6 weeks, get your dispute in sooner . It should have arrived by now. The stuff Isend to the US gets there is a couple of days. If he sent it sea mail, good luck with it ever arriving Quote Link to comment Share on other sites More sharing options...
marksowden Posted September 1, 2009 Share Posted September 1, 2009 You should have had it by now. In my experience it usually takes about 2 weeks to send to the USA. If the seller didnt send it registered then thats his loss not yours. I would wait another 2 weeks then i would ask for a refund from the seller and if he wont do that then put in a paypal claim. I agree, 2 weeks no matter which method the item has been sent. Quote Link to comment Share on other sites More sharing options...
nofrills100 Posted September 4, 2009 Share Posted September 4, 2009 If it's sea mail - it's going to be 2-3 months - no shit! An ebayer sent me a bunch of stuff surface (sea mail) from Canada to Australia. I left some pretty pissed neg feedback - but took his word for it and it finally arrived. Once you get over waiting for it - one day it just suddenly arrives and it's like your Birthday over again. Quote Link to comment Share on other sites More sharing options...
+Andrew Davie Posted September 4, 2009 Share Posted September 4, 2009 What is an expected ship time for a package coming from Australia? I won an auction on 31JUL, payment cleared 3AUG. I still have not seen anything or heard anything. Should I be worried at this point? What are the guidelines of paypal and ebay in regards to filing complaints. I honestly don't want to do anything yet, but I also want to make sure I don't lose out on $130 + shipping for missing a timeline. Any suggestions? I sent a question to the seller this morning, hopefully I will get an answer before too long. Thanks Unless you specifically asked/paid for air mail shipping, it's coming to you surface. If it's coming surface, then that means by ship. And ships don't leave all that often well not carrying post, anyway. They may, so I understand, wait until the packages form a decent load and then ship them as one lot. I'd be quite unsurprised to see the shipping in this case take 2-3 months. It's happened to me occasionally, going the other way. I think you need to talk to the seller and find out what shipping was actually used. Cheers A Quote Link to comment Share on other sites More sharing options...
+Andrew Davie Posted September 4, 2009 Share Posted September 4, 2009 You should have had it by now. In my experience it usually takes about 2 weeks to send to the USA. If the seller didnt send it registered then thats his loss not yours. I would wait another 2 weeks then i would ask for a refund from the seller and if he wont do that then put in a paypal claim. That's the most uninformed and unhelpful post I've seen for some time. What planet are you on? It is the buyer's responsibility to request and pay for registration and insurance, not the seller's! If he hasn't paid for quick and/or validated shipping... it's way way too early to be filing a claim. It would be reasonable after three or four MONTHS to do so. Quote Link to comment Share on other sites More sharing options...
nofrills100 Posted September 4, 2009 Share Posted September 4, 2009 You should have had it by now. In my experience it usually takes about 2 weeks to send to the USA. If the seller didnt send it registered then thats his loss not yours. I would wait another 2 weeks then i would ask for a refund from the seller and if he wont do that then put in a paypal claim. That's the most uninformed and unhelpful post I've seen for some time. What planet are you on? It is the buyer's responsibility to request and pay for registration and insurance, not the seller's! If he hasn't paid for quick and/or validated shipping... it's way way too early to be filing a claim. It would be reasonable after three or four MONTHS to do so. second that. although as far as postage goes i'm surprised anyone considers using surface mail these days! I guess it is economical for really heavy items. If someone mails you an item you bought on ebay via surface they are a tight ass and deserve neg feedback, but the item will arrive... oneday... so unpaid item dispute is kind of harsh. Is it true usps don't do surface anymore? Quote Link to comment Share on other sites More sharing options...
pangasinan Posted September 4, 2009 Share Posted September 4, 2009 (edited) You should have had it by now. In my experience it usually takes about 2 weeks to send to the USA. If the seller didnt send it registered then thats his loss not yours. I would wait another 2 weeks then i would ask for a refund from the seller and if he wont do that then put in a paypal claim. That's the most uninformed and unhelpful post I've seen for some time. What planet are you on? It is the buyer's responsibility to request and pay for registration and insurance, not the seller's! If he hasn't paid for quick and/or validated shipping... it's way way too early to be filing a claim. It would be reasonable after three or four MONTHS to do so. Let me explain it to you,if the seller does not send it registered then he is open for a paypal claim against him for "item not received" he is even open for a claim if the item is delivered,its in the sellers interest to get a signature so he can prove that it was delivered and far as three or four months to to file a claim,its too late them you only have 45 days..lol.. Edited September 5, 2009 by pangasinan Quote Link to comment Share on other sites More sharing options...
+Wonder007 Posted September 4, 2009 Share Posted September 4, 2009 I've purchased a lot of stuff from Dino and usually it is one to two weeks. Never had a problem... Quote Link to comment Share on other sites More sharing options...
nofrills100 Posted September 4, 2009 Share Posted September 4, 2009 Geez see what happens when there is inbreeding in Tasmania I'm hoping you guys are mates - cause thems is fighting words! Quote Link to comment Share on other sites More sharing options...
Frostbite Bailey Posted September 5, 2009 Share Posted September 5, 2009 I have bought a lot of Atari stuff from Australia and in my experience it takes 4 to 6 weeks sending it Sea Mail from Australia to Canada. The odd time it gets here a little faster. The good news it is has never falied me in the past 20 years Quote Link to comment Share on other sites More sharing options...
holygrailvideogames.com Posted September 5, 2009 Share Posted September 5, 2009 I sent a package to Australia using surface mail (sea mail) that took 4 months to get there. Quote Link to comment Share on other sites More sharing options...
EricDeLee Posted September 5, 2009 Author Share Posted September 5, 2009 He sent it surface/sea mail. But, after looking at the auctions, that is what I paid for. I didn't elect the higher shipping, which kind of sucks. So.. now I play the waiting game. Quote Link to comment Share on other sites More sharing options...
pangasinan Posted September 5, 2009 Share Posted September 5, 2009 He sent it surface/sea mail. But, after looking at the auctions, that is what I paid for. I didn't elect the higher shipping, which kind of sucks. So.. now I play the waiting game. You better hope the ship dont sink Quote Link to comment Share on other sites More sharing options...
GroovyBee Posted September 25, 2009 Share Posted September 25, 2009 Has your item arrived yet? Quote Link to comment Share on other sites More sharing options...
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