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PayPal reports that a case should not be opened


accousticguitar

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What in the world does this mean? I bought an ink cartridge on ebay which turned out to be expired (by 8 years) and it didn't work, of course, so I tried to open a case and this is the message I got with no explanation as to why. I did try to contact the seller and he said he would refund my money, but he hasn't yet.

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They require you to wait a certain period of time, IIRC at least two or three weeks, then you open the case through eBay (not PayPal). If eBay determines you as the winner of the case, they will send it to PayPal to give you a refund.

Edited by Austin
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