Forum slow response

[+x=usr(1536)]

2 hours ago, TGB1718 said:

I thought that too, was the first thing I tried, I don't have any issues with any other sites in the US, so at a loss as

to why it's so bad for me, as I said in my last post, until we moved to this new server I never had any issues.

One thing that might explain slow response times that appear to be related to region: if, on the backend, the forum is being served through a CDN or similar that has caching turned on based on where a particular user is geographically located, this may result in slowdowns depending on the caching configuration.

 

In normal practice, this shouldn't happen - but I have seen cases where a user makes a request, the CDN checks what's in its cache against the master site, sees that things are out of date, and begins the caching process before serving the new version of the page to the user.  Basically, you're spending your time tied up waiting for the caching to complete before the page can be displayed.

 

Not saying that that's what happening here, but the possibility does exist.

[TGB1718]

@x=usr(1536) thank you for that explanation, based on that, I enabled my VPN and set the country to the United States.

Everything I click on seems to be less than a second, even through the VPN servers, I tried about 10 to 15 links, all the same.

 

So it appears what you suggest is correct, this must be something that can be set in the configuration.

 

@Albert if you read this, can you ask the web site server support team to investigate and see if they can fix this, thanks

[TGB1718]

Sort of done my own fix, my VPN has an extension for Chrome that allows just Chrome to use the VPN

while leaving the rest of my network connections normal (needed for online games), best of both worlds

(well almost), Netflix has a bit of a wobble and a couple of other streaming sites too, but not bothered about them. 

[TZJB]

17 hours ago, TGB1718 said:

Sort of done my own fix, my VPN has an extension for Chrome that allows just Chrome to use the VPN

while leaving the rest of my network connections normal (needed for online games), best of both worlds

(well almost), Netflix has a bit of a wobble and a couple of other streaming sites too, but not bothered about them. 

Hi @TGB1718. Are you saying that the problem is with your ISP? I just read that you tried a different DNS server, did you try OpenDNS 208.67.222.222, who interestingly have been acquired by Cisco Systems. Or Google 8.8.8.8, or IBM 4.4.4.4 off the top of my head. As you suggest, most VPN services have overheads that can slow things down too. I am not seeing any problems incidentally, I use BT on FTTC broadband and OpenDNS.

Edited November 21, 2022 by TZJB

[TGB1718]

16 minutes ago, TZJB said:

Are you saying that the problem is with your ISP?

No, I don't think it's my ISP, never had this issue with the old servers, it only started when it was migrated

to the new severs.

 

One of the first things I did was change my DNS servers but it made no difference.

 

I will try OpenDNS and see if it makes any difference, thanks for the info

[TGB1718]

Thanks @TZJB that DNS server seems to have done the trick, I find it strange that I did try a few others

and even let WindoZe choose and all left me with slow responses.

 

Now I'm very happy 👍

[TZJB]

20 minutes ago, TGB1718 said:

Thanks @TZJB that DNS server seems to have done the trick, I find it strange that I did try a few others

and even let WindoZe choose and all left me with slow responses.

 

Now I'm very happy 👍

I am glad that OpenDNS worked for you. It is my goto solution for a lot of ISP networking issues and it is faster than most ISP DNS servers too. You didn't say where you changed the DNS server setting but if your router allows it, you may be able to set OpenDNS as the DNS server within your router for all of the hosts on your network. (You can't with a BT Homehub)!

[TGB1718]

44 minutes ago, TZJB said:

You didn't say where you changed the DNS server setting but if your router allows it, you may be able to set OpenDNS as the DNS server within your router for all of the hosts on your network. (You can't with a BT Homehub)!

Same here, Sky have it locked down, so can only change DNS server on the network device itself.

[Albert]

Interesting about how using a DNS server makes a big difference for those overseas, that's good information.

 

Is anyone still having slow access to the forum?  I don't mean the search, I know that's crap right now (and I will be addressing it soon), I mean general timeouts just when using the forum (such as loading forum threads, topic threads, the main index, PMs, etc.).  Anyone who is experiencing slowness, it would be helpful to see a traceroute to forums.atariage.com to see what that returns. 

 

In Windows, you can do a traceroute as follows:

 

tracert forums.atariage.com

 

In macOS:

 

traceroute forums.atariage.com

 

You can send the results privately to me, no need to post them publicly (unless you don't care that people know your IP address).

 

Thank you,

 

 ..Al

[TGB1718]

@Albert I think you need to use:-

 

tracert -4 forums.atariage.com

 

otherwise it will use IPV6 and when I try that all I get is timeouts.

 

Saying that, using IPV4 it did get through, but 6 of the steps also timed out

 

I'll PM you with the output