My old account is gone... or I can't login?

[root42_nouveau]

My old account @root42 doesn't work anymore. I can't login, I can't reset the password. I sent an email via the contact form, but never got a reply. Is it possible to reset the password on that account? Not sure why the reset email never arrives though. But I think there is something broken. Would love to have that account back! 

 

[+Mitch]

You have to login with your email address now, not your username.

 

Mitch

[root42_nouveau]

52 minutes ago, Mitch said:

You have to login with your email address now, not your username.

 

Mitch

Oh, I have tried that. Multiple times, until I was locked for 60 minutes. It doesn't take my old password. And as I said: password reset doesn't work.

[CPUWIZ]

Hmm, I can change your password, but I can't reset it.  

[root42_nouveau]

9 hours ago, CPUWIZ said:

Hmm, I can change your password, but I can't reset it.  

Bummer. Can you see my Email address in that account? If so you could change the password and email it to the email in that account. Feel free to think of other ways to verify my identity... 

 

EDIT: I am not sure if the same account is also tied to store orders. I did order cartridges during the sale a year ago or so. The one which Al is still working on...

Edited June 11 by root42_nouveau

[CPUWIZ]

29 minutes ago, root42_nouveau said:

Bummer. Can you see my Email address in that account? If so you could change the password and email it to the email in that account. Feel free to think of other ways to verify my identity... 

 

EDIT: I am not sure if the same account is also tied to store orders. I did order cartridges during the sale a year ago or so. The one which Al is still working on...

 

I have some time this morning, so I will take a look in the admin panel to see what I can do.  I'll send an email to that address with the title ROOT42, it may end up in your SPAM folder, reasons.  

[CPUWIZ]

I reset your password, try logging in with your arn** email again, it will probably make you setup a new password.

[root42]

[CPUWIZ]

Klasse, der neue funktioniert jetzt nicht mehr, ist nicht Erlaubt.

 

Tschuess.

[root42]

9 minutes ago, CPUWIZ said:

Klasse, der neue funktioniert jetzt nicht mehr, ist nicht Erlaubt.

 

Tschuess.

Thank you again! The other account isn't needed anymore anyway. 

[root42]

@CPUWIZ one more thing: I have been trying to log into AtariAge from my iPad, and am again getting the "invalid password" thing. Using the exact password I just used in this browser, on my Mac...? Password is the same, it is synced via iCloud. But I also compared it manually. Could it be that the forum software doesn't like iPad's version of Safari? Anything else that is a known issue...?

[CPUWIZ]

8 hours ago, root42 said:

@CPUWIZ one more thing: I have been trying to log into AtariAge from my iPad, and am again getting the "invalid password" thing. Using the exact password I just used in this browser, on my Mac...? Password is the same, it is synced via iCloud. But I also compared it manually. Could it be that the forum software doesn't like iPad's version of Safari? Anything else that is a known issue...?

 

No idea, I don't use Safari on my Mac's or iDevices, that's like using Internet Exploder/Cliff.  Chrome or Firefox!

 

@Albert Any ideas?

[root42]

@CPUWIZ I have tried with Firefox on Linux now -- same issue. It seems my password has not been set. I am logged into ONE browser on the Mac now, which is where I received your password reset. However I fear if I log out, I can't log back in. The password I have set does NOT work on either iPad nor on Firefox/Linux. I think something is broken in my account... The web interface was happily reporting that my password got changed, though!

[CPUWIZ]

12 hours ago, root42 said:

@CPUWIZ I have tried with Firefox on Linux now -- same issue. It seems my password has not been set. I am logged into ONE browser on the Mac now, which is where I received your password reset. However I fear if I log out, I can't log back in. The password I have set does NOT work on either iPad nor on Firefox/Linux. I think something is broken in my account... The web interface was happily reporting that my password got changed, though!

 

I sent Al a text, I don't see anything.

[root42]

@CPUWIZ Thank you very much!

Edited June 13 by root42

[root42]

@CPUWIZFound the issue! For Forums and Store I have two different email addresses! D'oh!