Me > We are having trouble with our phone line.

Analyst > Hi, I understand that you are having difficulties with your Digital Telephone service. Am I correct?

Me > Yes.

Analyst > What kind of problem are you experiencing?

Me > The kind where my phone doesn't work.

Analyst > I do apologize, however at the moment you have reached Cox High Speed Internet Technical Support. For information regarding our Digital Telephone services, please call your local support department at 600-8282.

Me > With my non-working phone?

Analyst > Is there anything else I can help you with today?