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Free 2GB SD Card - After rebate!


CPUWIZ

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  • 2 weeks later...
  • 5 months later...

Has anyone received their rebate for this? I have still not received a rebate and, from reading the reviews at the OPs link, a lot of people are still waiting for theirs. I wouldn't have purchased this card if it weren't for the rebate. I feel scammed.

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I had bought two SD card with a 100% rebate, one I recieved one I didn't. This was probably the one I didn't get.

 

You would have received the Kingston rebate. They are very reputable and have been in the memory business for years. Connect3D is showing why Sandisk is the way to go for SD cards.

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  • 2 weeks later...

Good luck ever receiving these rebates:

 

Connect 3D Busy Closing US Office as it Fails to Deliver on Rebate Offer

 

 

San Jose – July 12, 2007 – Over 350 complaints have poured into the Better Business Bureau (BBB) regarding Connect 3D’s failure to honor a rebate offer for products advertised on Buy.com. The former president of the company, whose name has been withheld for safety reasons, informed the BBB on June 28 that Connect 3D is insolvent because of a lack of payment from a major distributor. The company’s San Jose office is in the process of shutting down.

 

After receiving only three complaints in 2006, the company received two in March of 2007 regarding unfulfilled rebates. Nine more complaints about rebates were filed in April. When May came along, the complaint numbers grew by 56 and continued to explode with 236 in June. So far, in July there have been 77 additional complaints against the company to make up the current total of 383.

 

Most complainants reported purchasing a 512 MB, 1 GB or 2 GB Connect 3D 2.0 USB Drive or Secure Digital Card. While a few complainants mentioned purchasing Connect 3D products from Office Depot and Amazon.com, the vast majority of complaints stemmed from the products advertised on Buy.com. Rebates offered were any where between $20 and $50. According to complainants, the rebated items were particularly enticing because the price was advertised as “FREE” on Buy.com.

 

According to the terms and conditions on Buy.com, Connect 3D offered the rebate between January 30 and February 28. Rebates were to be postmarked within 30 days of the purchase date and were supposed to arrive 8-10 weeks after the rebate form was received. Some consumers reported that they had been waiting for more than 20 weeks since submitting their rebate forms and have still yet to receive a rebate check.

 

The last response the BBB office received from Connect 3D was on March 28. One consumer allegedly received a postcard from Connect 3D on April 19 claiming his rebate form was invalid. Many consumers commented that they attempted to contact the company via its rebate phone number, but were met with a message that allegedly stated “due to the high volume, the rebates were turned over to a rebate clearing house and that all checks should be mailed by May 30, 2007.” As of June 25, the phones and US Web site were confirmed to be inactive and reports from consumers claim that checks have not been mailed.

 

The BBB visited the former office of Connect 3D in San Jose on June 27 and 28 to find cubicles being torn down and many items in boxes. The Web site, www.connect3d.com, lists overseas offices as well as the San Jose office and is registered to Connect Components, headquartered in Great Britain. When asked what the connection between the overseas offices and the San Jose branch, the former president said he could not comment on any relationship between the companies.

 

On July 9, Buy.com emailed afflicted customers to explain the situation involving Connect 3D’s failure to honor its rebate offer. The company also issued a $10 customer care gift certificate as a sign of goodwill. Recent Federal Trade Commission (FTC) cases involving manufacturers defaulting on rebates advertised by retailers have resulted in the retailer being held liable to fulfill the rebate because it was the retailer who advertised the rebated price. No such case is pending yet.

 

The BBB offers these tips when dealing with rebates:

 

a.. Follow the instructions on the rebate form and enclose all required

documentation in the envelope when filing for a rebate.

b.. Consider sending your rebate paperwork via certified mail if you want to secure proof that you mailed your form by the required deadline.

c.. Make a copy of all paperwork to be mailed when applying for a rebate. It’s the only record a consumer will have of the transaction if anything goes wrong.

d.. Contact the company if the rebate doesn’t arrive within the time

promised.

e.. If the rebate never arrives or arrives late, file a complaint with the

BBB, FTC, or your state Attorney General.

 

Source: BBB

 

Anyone who got this SD card and sent in their rebate forms should make sure to take a few minutes to file a complaint with the BBB. That way you are on record.

 

Buy.com is suing Connect3D (who has closed down their US office.) Customers are receiving the following e-mail from Buy.com (though I have not yet received one):

 

 

Dear Buy.com Customer,

 

You recently purchased an item from Buy.com in which Connect 3D offered

a manufacturer's rebate. We regret learning that Connect 3D has

failed to honor a rebate offered to you.

 

Reports are circulating that Connect 3D is now insolvent and no longer

performing any business functions. We are investigating these reports.

Indeed, before allowing Connect 3D rebate forms to be posted on our

website, Buy.com took the additional steps of requiring financial

statements from Connect 3D and obtaining a contractual commitment from

Connect 3D to pay Buy.com directly for wrongly-rejected or

extensively-delayed rebates. This contractual commitment allows Buy.com to bypass the

rebate center and invoice Connect 3D directly on behalf of those affected

customers who have contacted us directly.

 

Buy.com has submitted demands to Connect 3D to perform on its

contractual obligations. Connect 3D has ignored those requests and has refused

to pay Buy.com for any of the Connect 3D rebates owed to our customers.

As a result, on July 6, 2007 Buy.com filed a lawsuit in Orange County

Superior Court against Connect 3D and others (including without

limitation, Connect 3D's principal officers, Marc Levaggi and Mike Walsh,

Connect 3D's distributor, Wintergreen Systems and Connect 3D's affiliated

entities) for failure to honor commitments made to Buy.com and its

customers. Litigation is unpredictable, costly and time consuming.

However, it's Buy.com's belief that Connect 3D and the other defendants in

this litigation should be required to honor your rebate.

 

No assurance exists that Buy.com will be successful in this litigation

or in attempting to enforce any judgment that may ultimately be

obtained.

 

We sincerely apologize for any hardship or inconvenience resulting from

Connect 3D's failure to honor your rebate. Buy.com wants to remain

your favored internet retailer. While we pursue this matter, please

accept the following gift certificate as an indication of our sincere

regret.

 

Sincerely,

 

Buy.com

 

Source

 

 

Here is a little information on the extent of this whole thing:

 

 

Buy.com customers purchased 48,683 Connect3D products from Buy.com's Web site that were eligible for rebate. Sales of those products totaled $3.1 million. By Buy.com's estimates, if the consumers requested rebates within the allotted time,.... pay out [should be] $2.3 million in rebates.

 

Source for that is the same as above.

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