+LS650 Posted January 26, 2008 Share Posted January 26, 2008 (edited) In the eBay auction 180176135304, I paid for an item. I used PayPal and paid very promptly (within one day). Once I received the item I left a positive feedback. On Thursday, several weeks after the auction ended, I received a negative feedback - the seller is claiming I never made payment, when the auction page itself clearly shows I did make payment with PayPal! When I then looked at the seller's feedback, I can see that he is leaving negatives for dozens of users who claim that they did deliver items or paid. He is ruining the reputations of many eBay customers. I had 100% perfect feedback. This seller is making me look bad without any justification! It looks like he sold a bunch of auctions, took the money and bolted. Bad enough - but as he bolted he took the extra step of leaving a negative feedback for all of his victims! There is a special place in Hell for this piece of filth. I've filed a complaint with eBay, reporting the above, but I'm not optimistic, eBay tends not to be very receptive with this sort of complaint. Edited February 20, 2008 by ls650 Quote Link to comment Share on other sites More sharing options...
Albert Posted January 26, 2008 Share Posted January 26, 2008 Here's the feedback he's left for others: http://feedback.ebay.com/ws/eBayISAPI.dll?...ckLeftForOthers The account has been NARU'd. I would ride eBay's ass until they remove the negative feedback. ..Al Quote Link to comment Share on other sites More sharing options...
iwan-iwanowitsch-goratschin Posted January 26, 2008 Share Posted January 26, 2008 Canadian guys rock.......... Quote Link to comment Share on other sites More sharing options...
Recycled Posted January 26, 2008 Share Posted January 26, 2008 Canadian guys rock.......... looks like your feedback. Quote Link to comment Share on other sites More sharing options...
Prodos8 Posted January 26, 2008 Share Posted January 26, 2008 It looks like he just flipped out all of a sudden, maybe he got off his meds or something. If ebay doesn't remove all those neg's than that's just wrong. Quote Link to comment Share on other sites More sharing options...
Trade-N-Games Posted January 26, 2008 Share Posted January 26, 2008 Ebay feedback is worthless for the most part! You just really never know. Quote Link to comment Share on other sites More sharing options...
Prodos8 Posted January 26, 2008 Share Posted January 26, 2008 It looks like he was running some sort of gambling scheme where you buy chances to win PSPs, Wiis, DSs. Did anyone every win anything? Also, I'm almost certain that type of sales violate ebay policies. Quote Link to comment Share on other sites More sharing options...
CPUWIZ Posted January 27, 2008 Share Posted January 27, 2008 Reply by slulek (Jan-24-08 20:54): He says I didn't pay for the item...... I AM THE SELLER!! Quote Link to comment Share on other sites More sharing options...
spacecadet Posted January 27, 2008 Share Posted January 27, 2008 Ebay feedback is worthless for the most part! You just really never know. That's the truth - I actually sold my last car on Ebay, and it was a nightmare. One guy who won didn't contact me after winning, didn't respond to email, obviously didn't pay, then left me a negative saying the car was totally different than I had described it. He'd never even seen it! It was like I was in the twilight zone, like he was talking about some totally other auction and mixing them up. Wouldn't explain why he didn't respond to my emails, though. Pissed me off because it made it a lot harder to sell the car in the relisting. I complained to ebay, I left a feedback response, but beyond that there wasn't much I could do. I'm pretty sure that feedback is still on my account. Quote Link to comment Share on other sites More sharing options...
Albert Posted January 27, 2008 Share Posted January 27, 2008 Pissed me off because it made it a lot harder to sell the car in the relisting. I complained to ebay, I left a feedback response, but beyond that there wasn't much I could do. I'm pretty sure that feedback is still on my account. Mutual feedback removal? ..Al Quote Link to comment Share on other sites More sharing options...
Atarimania75 Posted January 27, 2008 Share Posted January 27, 2008 I am just wondering if this was a hijacked account or something. Before the period in December the seller seemed to have a good rep. Suddenly its like he became a whole diff person. Quote Link to comment Share on other sites More sharing options...
ninermaniac Posted January 27, 2008 Share Posted January 27, 2008 I could see where everything started. Seems he got a bad feedback from a real nonpaying bidder then went stupid in the beginning of November. Why would someone punish all for just one a$$hole? I say flog em'! Quote Link to comment Share on other sites More sharing options...
iwan-iwanowitsch-goratschin Posted January 27, 2008 Share Posted January 27, 2008 Reply by slulek (Jan-24-08 20:54): He says I didn't pay for the item...... I AM THE SELLER!! :rolling: Quote Link to comment Share on other sites More sharing options...
lemoncurry Posted January 29, 2008 Share Posted January 29, 2008 When the new policy of automatically removing bad feedback from NARUed users kicks in, this kind of crap will cease to be an issue. Quote Link to comment Share on other sites More sharing options...
+LS650 Posted January 30, 2008 Author Share Posted January 30, 2008 When the new policy of automatically removing bad feedback from NARUed users kicks in, this kind of crap will cease to be an issue. I hope so. This POs me. I wrote eBay around 7 AM on Saturday about this, and received an automated response saying "We understand the need to get your question answered quickly,and in most circumstances we do so within 24 to 36 hours. However, there may be times when it will take up to 72 hours for you to receive response. To speed up the process, we ask that you do not send in multiple messages about the same issue." It's been about 84 hours now with no response. Quote Link to comment Share on other sites More sharing options...
Atarimania75 Posted January 30, 2008 Share Posted January 30, 2008 When the new policy of automatically removing bad feedback from NARUed users kicks in, this kind of crap will cease to be an issue. I hope so. This POs me. I wrote eBay around 7 AM on Saturday about this, and received an automated response saying "We understand the need to get your question answered quickly,and in most circumstances we do so within 24 to 36 hours. However, there may be times when it will take up to 72 hours for you to receive response. To speed up the process, we ask that you do not send in multiple messages about the same issue." It's been about 84 hours now with no response. It will most likely take 6 or 7 days. Quote Link to comment Share on other sites More sharing options...
guitarmas Posted January 31, 2008 Share Posted January 31, 2008 He's gone. Quote Link to comment Share on other sites More sharing options...
+LS650 Posted February 1, 2008 Author Share Posted February 1, 2008 (edited) So, here is eBay's response. Tell me what you think of this: -------------------------------- Dear LS650 Thank you for writing eBay in regard to the feedback that you received from "m.boy37". I apologize for the delay of the response due to the large volume of emails we are receiving and for the inconvenience it has caused you. On occasion, members will receive Feedback that they believe is inaccurate, untruthful, false, or just plain unfair. If you trade long enough on eBay, you will likely come across someone who can't be pleased or who leaves you Feedback that you believe is unjust. We understand that this situation can be upsetting. Unfortunately, Feedback cannot be "erased" and the feedback you have given and received is "permanent" that is why we encourage members to leave fair and factual comments based on how they rate their experience with their trading partner. In some cases, we can remove Feedback, but only if the comment meets the requirements for removal under our Feedback Abuse, Withdrawal & Removal policy. I have thoroughly reviewed your account for the possibility that the member could have posted a comment that violates our Feedback policy and determined that it doesn't meet the removal requirement as outlined in the policy. To learn more about the eBay Feedback Abuse, Withdrawal & Removal policy and the requirements for removal, go to: http://pages.ebay.com/help/policies/feedba...withdrawal.html This may be the case, there are other options you can take so that the negative rating would not hurt your Feedback score. If your trading partner is no longer a registered user, you may still enter mediation through SquareTrade, which is an independent, third-party dispute resolution service available to eBay members. SquareTrade offers a free web-based forum where users can attempt to resolve their differences on their own. If necessary, SquareTrade also offers the services of a professional mediator for a fee. If you can come to a agreement with the other member with the assistanceof a SquareTrade mediator, and eBay receives a copy of the agreement directly from SquareTrade, we are able to withdraw either or both comments, depending upon the member's agreement. If you would like, you can contact SquareTrade at: http://www.squaretrade.com/spl/jsp/eby/eb_...place_name=ebay It is my pleasure to assist you. Thank you for choosing eBay. Sincerely, Shirley eBay Customer Support ----------------------------- Edited February 1, 2008 by ls650 Quote Link to comment Share on other sites More sharing options...
Albert Posted February 1, 2008 Share Posted February 1, 2008 So, here is eBay's response. Tell me what you think of this: That's the typical "we see nothing wrong" comment from them. I have had this exact same email forwarded to me by others before. You will get NOTHING done by working through them via email. You will have to call them directly to have any hope of getting this feedback removed. I know someone who had to call them 23 times before he was able to talk someone into removing it. ..Al Quote Link to comment Share on other sites More sharing options...
Atarimania75 Posted February 1, 2008 Share Posted February 1, 2008 So, here is eBay's response. Tell me what you think of this:-------------------------------- Dear LS650 Thank you for writing eBay in regard to the feedback that you received from "m.boy37". I apologize for the delay of the response due to the large volume of emails we are receiving and for the inconvenience it has caused you. On occasion, members will receive Feedback that they believe is inaccurate, untruthful, false, or just plain unfair. If you trade long enough on eBay, you will likely come across someone who can't be pleased or who leaves you Feedback that you believe is unjust. We understand that this situation can be upsetting. Unfortunately, Feedback cannot be "erased" and the feedback you have given and received is "permanent" that is why we encourage members to leave fair and factual comments based on how they rate their experience with their trading partner. In some cases, we can remove Feedback, but only if the comment meets the requirements for removal under our Feedback Abuse, Withdrawal & Removal policy. I have thoroughly reviewed your account for the possibility that the member could have posted a comment that violates our Feedback policy and determined that it doesn't meet the removal requirement as outlined in the policy. To learn more about the eBay Feedback Abuse, Withdrawal & Removal policy and the requirements for removal, go to: http://pages.ebay.com/help/policies/feedba...withdrawal.html This may be the case, there are other options you can take so that the negative rating would not hurt your Feedback score. If your trading partner is no longer a registered user, you may still enter mediation through SquareTrade, which is an independent, third-party dispute resolution service available to eBay members. SquareTrade offers a free web-based forum where users can attempt to resolve their differences on their own. If necessary, SquareTrade also offers the services of a professional mediator for a fee. If you can come to a agreement with the other member with the assistanceof a SquareTrade mediator, and eBay receives a copy of the agreement directly from SquareTrade, we are able to withdraw either or both comments, depending upon the member's agreement. If you would like, you can contact SquareTrade at: http://www.squaretrade.com/spl/jsp/eby/eb_...place_name=ebay It is my pleasure to assist you. Thank you for choosing eBay. Sincerely, Shirley eBay Customer Support ----------------------------- Just call ebay.........it may take a few days but u will get more done by calling. I remember when a customer back out of a purchase and i left them a neutral feedback ........he retaliated by opening 2 more accounts and buying my highest priced items and left really bad negative feedback minutes after he purchased them without even paying. I had to get all the info from each of his accounts fwd it to them........after 3 days i didn't get much more than u did so i called them and after about 2 more days the buyer's 3 accounts were NARU and the feedback was removed from every account. Think of getting 3 countable negatives from the same person..........boy i was fit to be tied that week. So thats why i am so harsh when i hear Jetset bitching about skanky sellers waiting to leave feedback. Quote Link to comment Share on other sites More sharing options...
+LS650 Posted February 1, 2008 Author Share Posted February 1, 2008 Alright, now I'm pissed off. I checked out this 'Squaretrade' business. They want $29.95 to 'mediate' a review of the case! What a scam! ----------- Your credit card is not charged now. We first contact the other party and if they refuse mediation, you are not charged at all. If they do agree to mediate, we will then charge you the $29.95 mediation fee and assign a mediator to the case. Feedback is successfully withdrawn in over 80% of cases - however withdrawal is not guaranteed and is governed by eBay rules. Quote Link to comment Share on other sites More sharing options...
Atarimania75 Posted February 1, 2008 Share Posted February 1, 2008 Alright, now I'm pissed off. I checked out this 'Squaretrade' business. They want $29.95 to 'mediate' a review of the case! What a scam! ----------- Your credit card is not charged now. We first contact the other party and if they refuse mediation, you are not charged at all. If they do agree to mediate, we will then charge you the $29.95 mediation fee and assign a mediator to the case. Feedback is successfully withdrawn in over 80% of cases - however withdrawal is not guaranteed and is governed by eBay rules. Did you call ebay yet? Call them and talk their ears off! If u do it long enough they will be happy to remove the feedback to get rid of you! Quote Link to comment Share on other sites More sharing options...
+LS650 Posted February 1, 2008 Author Share Posted February 1, 2008 What's the phone number? If they list one on their site, it sure ain't obvious... Quote Link to comment Share on other sites More sharing options...
Atarimania75 Posted February 1, 2008 Share Posted February 1, 2008 What's the phone number? If they list one on their site, it sure ain't obvious... Got to where it says contact us on the ebay map and go to support the number is 1 800 717 3229 Quote Link to comment Share on other sites More sharing options...
+LS650 Posted February 1, 2008 Author Share Posted February 1, 2008 Awesome... I will call them tonight and see if I can get this fixed... I saw the one comment that apparently comments from NARU-ers will be erased. What is the timeline for that? Maybe if it's soon, that'll happen faster than getting a positive response from eBay... Quote Link to comment Share on other sites More sharing options...
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