+Cafeman Posted March 9, 2009 Share Posted March 9, 2009 My son moved our horizontally-set 360 while Guitar Hero world tour was on - he was trying to plug in the USB microphone into the back (he didn't know about the semi-hidden front USB ports I guess). Horrible sound, turned off, checked and our GH disc is ruined with a huge scratch mid-way round the middle. I read in the manual that you aren't supposed to move the system w/a disc in it (makes sense). So, its our fault but what is the best thing to do now? Can game shops buffer-out these 360 dvd discs just like in the CD gaming days? I read that MS has a returned-scratched disc policy - could I use that I wonder? (but its an Activision game..) One other hope for us - I bought the 2-year extra warranty on this Guitar Hero WT package from Best Buy. I bought it because I guessed the instruments could fail. But the game itself is part of that package too - maybe BB will replace it - haven't checked yet. Any suggestions or experience with this? Quote Link to comment Share on other sites More sharing options...
2600Lives Posted March 9, 2009 Share Posted March 9, 2009 Take it to a local game shop, or a place that sells CDs. Someone around you should be able to resurface it. Should cost no more than 5 bucks. Quote Link to comment Share on other sites More sharing options...
+Cafeman Posted March 9, 2009 Author Share Posted March 9, 2009 I've done that many times with CD-based systems. I'll give it a try if BB won't replace it! Quote Link to comment Share on other sites More sharing options...
Seob Posted March 9, 2009 Share Posted March 9, 2009 My uncle did the same thing when lego indiana jones was in the system. He resurfaced the disk him self with toothpaste. Quote Link to comment Share on other sites More sharing options...
Starscream Posted March 9, 2009 Share Posted March 9, 2009 Yup toothpaste or a decent non cleaner car wax will work with small scratches. If they are deeper, may have to resurface. Quote Link to comment Share on other sites More sharing options...
16-bit Posted March 9, 2009 Share Posted March 9, 2009 I had a similar accident happen when I first got my 360. My dog had bumped the TV stand and knocked the 360 over. It put a huge gouge my copy of Gears of War. I took mine to Game Crazy. They charged something like $3 to buff it out on their machine. Worked great. You can still see where it was slightly, but it plays fine. Funny thing is the store clerk knew exactly what happened when I brought it in. His word of advice, "always keep your 360 on it's side." I have never stood it up since. Quote Link to comment Share on other sites More sharing options...
Artlover Posted March 10, 2009 Share Posted March 10, 2009 (edited) Never understood why people would want to have their console vertical. "Lets take our very expensive and delicate video gaming electronics and place them in such a way where it has the smallest surface contact area and worst center of gravity possible." It wouldn't be so bad if they used common sense and put the weight of the console towards the side that would be the bottom. 360 is already top-heavy because of the DVD drive, throw on the HDD and it skews the center of gravity even more. PS2 had the same problem with it's DVD & HDD also being on the "top" side. Edited March 10, 2009 by Artlover Quote Link to comment Share on other sites More sharing options...
+Cafeman Posted March 10, 2009 Author Share Posted March 10, 2009 I took it to a CD exchange, the girl recognized immediately what happened and told me not to bother paying the $3.00 to resurface it. I told her to try anyway. It made the circular scratch less noticeable,but when we got home the game still wouldn't load up. crap. Quote Link to comment Share on other sites More sharing options...
moycon Posted March 10, 2009 Share Posted March 10, 2009 I took it to a CD exchange, the girl recognized immediately what happened and told me not to bother paying the $3.00 to resurface it. I told her to try anyway. It made the circular scratch less noticeable,but when we got home the game still wouldn't load up. crap. If they really love the game and you run out of alternatives, you can snag these guitar games disk only pretty cheap. There are some of the World Tour on Amazon right now < $20 shipped You can get the older ones (GH2, GH3) for even cheaper. Quote Link to comment Share on other sites More sharing options...
+Cafeman Posted March 10, 2009 Author Share Posted March 10, 2009 Yep, I already own GH3 so we played that tonight. I'll be on the lookout for GH:WT used disc-only games too. I bought a $30 warranty on the GH:WT instruments from Best Buy. I wonder if it would ever be possible the warranty covers the game too? Anybody know how the BB sales folks will respond to me question? I tried calling 2 BB's tonight ... do you think ANYBODY would answer the phone? Both places let the phone ring 10 minutes , no answer. So I did what they wanted - I gave up trying. Quote Link to comment Share on other sites More sharing options...
+Cafeman Posted March 11, 2009 Author Share Posted March 11, 2009 Best Buy replaced my disc, no questions asked! Quote Link to comment Share on other sites More sharing options...
Lord Helmet Posted March 11, 2009 Share Posted March 11, 2009 Wow. I figured that they wouldn't. Guess luck is on your side Quote Link to comment Share on other sites More sharing options...
moycon Posted March 11, 2009 Share Posted March 11, 2009 Awesome news Cafeman! Your warranty paid for itself already! Quote Link to comment Share on other sites More sharing options...
MetalSlime23 Posted March 12, 2009 Share Posted March 12, 2009 Of course they replaced it. Best Buy rocks! Those guys have the best customer service I have ever seen. I always buy the warranty when I buy machines from them. Quote Link to comment Share on other sites More sharing options...
+Cafeman Posted March 12, 2009 Author Share Posted March 12, 2009 We put in the fresh copy of GH:WT , making sure to plug in the microphone this time before the system was even on and thus bump it and scratch this copy too! We tried vocals and the microphone for the very first time ... don't expect to see any of us on American Idol anytime soon. :cringe!: Quote Link to comment Share on other sites More sharing options...
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