the.golden.ax Posted August 15, 2012 Author Share Posted August 15, 2012 Yay! Lukiegames resolved the issue and Ax is happy ... we are getting there anyway I'll be updating the first post when the systems arrive. 2 Quote Link to comment Share on other sites More sharing options...
Cobradvs Posted August 21, 2012 Share Posted August 21, 2012 After two clear emails explaining exactly what the situation was in 5 days, and posting to their facebook Lukie finally wrote back: I do apologize for any delay in response. I?m not sure why the previous message was missed. As stated the lot was for broken systems. The lots are created by randomly choosing the items from a bin of broken systems and there are to be used for parts or repaired. This lot was not misrepresented. At this point I would consider this to be a scam. Damn, that sucks! Definitely sounds like a rip off to me :/ sorry you had that experience. When I've dealt with them before they were very nice. Quote Link to comment Share on other sites More sharing options...
the.golden.ax Posted August 21, 2012 Author Share Posted August 21, 2012 The latest on this was today from Rudy, that they were sending more systems either today or shortly. As promised I'll update the thread once it's taken care of. Once I've been in touch with Rudy (and the person who put me in touch with them) everything has been treated with respect and attention. 6 Quote Link to comment Share on other sites More sharing options...
the.golden.ax Posted August 31, 2012 Author Share Posted August 31, 2012 Lukie corrected the situation to my satisfaction. 7 Quote Link to comment Share on other sites More sharing options...
Crazy Climber Posted September 1, 2012 Share Posted September 1, 2012 Don't MESS with Atariage, lol Seriously though, that's good to hear. Quote Link to comment Share on other sites More sharing options...
GodzillaIsMyCopilot Posted September 1, 2012 Share Posted September 1, 2012 Lukie corrected the situation to my satisfaction. Nice. This made my day. 1 Quote Link to comment Share on other sites More sharing options...
SlowCoder Posted September 3, 2012 Share Posted September 3, 2012 Glad they took care of you. Quote Link to comment Share on other sites More sharing options...
+Random Terrain Posted September 3, 2012 Share Posted September 3, 2012 Glad they took care of you. Full release? Quote Link to comment Share on other sites More sharing options...
SlowCoder Posted September 3, 2012 Share Posted September 3, 2012 Glad they took care of you. Full release? It's all in the positioning of the thumb. Quote Link to comment Share on other sites More sharing options...
FikapPacMan Posted September 3, 2012 Share Posted September 3, 2012 Good to hear! Guess I can place a small order with confidence from them today them ..haha Quote Link to comment Share on other sites More sharing options...
GodzillaIsMyCopilot Posted September 3, 2012 Share Posted September 3, 2012 Good to hear! Guess I can place a small order with confidence from them today them ..haha Just know that, if anything goes haywire - call. Quote Link to comment Share on other sites More sharing options...
icemanxp300 Posted September 3, 2012 Share Posted September 3, 2012 I'm sorry people but I don't feel the same way as you guys. I won't be ordering anything regardless now. If you have to go through all this crap it's not worth it. They better adopt a better customer service plan. Physically having to call and have other people call on your behalf is a bunch of crap. This should have been easily sorted through the 1st email sent. 4 Quote Link to comment Share on other sites More sharing options...
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