Charlie_ Posted September 2, 2013 Share Posted September 2, 2013 When I use my Surface RT and I try to reply to a post the touchscreen keyboard pops up but then goes right back away.I have to manually bring up touch keyboard. This is with the Metro version of IE and I've not had the problem with any other forum sites.Not sure what's going on but thought I'd post about the issue. also, I was just unable to post this in the metro browser said you must type a post Quote Link to comment Share on other sites More sharing options...
Albert Posted September 2, 2013 Share Posted September 2, 2013 Can you try clearing the browser's cache and cookies? Thanks, ..Al Quote Link to comment Share on other sites More sharing options...
+Nathan Strum Posted September 2, 2013 Share Posted September 2, 2013 Wait... someone bought a Surface? 2 Quote Link to comment Share on other sites More sharing options...
Charlie_ Posted September 3, 2013 Author Share Posted September 3, 2013 Can you try clearing the browser's cache and cookies? Thanks, ..Al Hi Al. I've cleared it all and it does the same thing. I'm replying here with the Win 8 Metro browser on my laptop and that now seems to be working fine. I'll plug my KB into the surface and try that way. Quote Link to comment Share on other sites More sharing options...
Albert Posted September 3, 2013 Share Posted September 3, 2013 Hi Al. I've cleared it all and it does the same thing. I'm replying here with the Win 8 Metro browser on my laptop and that now seems to be working fine. I'll plug my KB into the surface and try that way. Unfortunately I don't have access to a Surface, so I can't try to reproduce the problem. I looked on Invision's support forum and bug tracker and nothing of relevance comes up when I search for "surface". Were you successfully using your Surface before the forum upgrade? ..Al Quote Link to comment Share on other sites More sharing options...
Charlie_ Posted September 3, 2013 Author Share Posted September 3, 2013 with the Surface Metro Browser and replying (rather typing in any forum field) the text is not bold and tell me "your post is empty".Of course I can only type this with the keyboard snapped in as the touch KB shows and then quickly hides itself. Quote Link to comment Share on other sites More sharing options...
Albert Posted September 3, 2013 Share Posted September 3, 2013 with the Surface Metro Browser and replying (rather typing in any forum field) the text is not bold and tell me "your post is empty". Of course I can only type this with the keyboard snapped in as the touch KB shows and then quickly hides itself. Did this all work before the forum upgrade? Thanks, ..Al Quote Link to comment Share on other sites More sharing options...
Charlie_ Posted September 3, 2013 Author Share Posted September 3, 2013 Also I just found out the UC Browser on Surface acts the same exact way. I had never been to atariage with that browser before. The desktop version of IE on the Surface does work properly. And , yes before the update the Metro browsers worked fine. Quote Link to comment Share on other sites More sharing options...
Albert Posted September 3, 2013 Share Posted September 3, 2013 And , yes before the update the Metro browsers worked fine. I suspect there's still something residual in the Metro browsers that's causing the problem--could be something that's shared with the UC browser as well. I wonder if a clean Surface tablet that's never visited the forums (with any Metro browser) works fine. ..Al Quote Link to comment Share on other sites More sharing options...
Charlie_ Posted September 3, 2013 Author Share Posted September 3, 2013 (edited) In fact the UC browser wont even let me click reply when entering text in the reply box.... Edited September 3, 2013 by Official Ninja Quote Link to comment Share on other sites More sharing options...
Charlie_ Posted September 3, 2013 Author Share Posted September 3, 2013 I'll look into it more, its not a big deal, but thought I would mention it. Quote Link to comment Share on other sites More sharing options...
Albert Posted September 3, 2013 Share Posted September 3, 2013 I'll look into it more, its not a big deal, but thought I would mention it. Well, I would like it to work. ..Al Quote Link to comment Share on other sites More sharing options...
Charlie_ Posted September 3, 2013 Author Share Posted September 3, 2013 So far I have discovered that my Surface does not seem to be deleting temporary internet files. They say to open the browser, swipe in from the right, choose setting, internet options and tap clear internet history. I have done that yet when I return to atariage.com I am still logged in. So, something is not working right.... Quote Link to comment Share on other sites More sharing options...
Albert Posted September 3, 2013 Share Posted September 3, 2013 So far I have discovered that my Surface does not seem to be deleting temporary internet files. They say to open the browser, swipe in from the right, choose setting, internet options and tap clear internet history. I have done that yet when I return to atariage.com I am still logged in. So, something is not working right.... The login settings are stored as cookies, so you would need to remove those. I'm guessing that "deleting temporary internet files" does not delete cookies in that browser. Normally you need to explicitly delete the cookies, as opposed to the cache, as these are two different things. I do recommend deleting any atariage.com-related cookies to see if that helps. ..Al Quote Link to comment Share on other sites More sharing options...
Charlie_ Posted September 3, 2013 Author Share Posted September 3, 2013 I got it working. Apparently the desktop and metro browsers share some settings. In the desktop version, in the delete internet files dialog box there is an option set by default to preserve favorites sites data. Once I unchecked that went back to the metro browser, deleted history again, I was signed out. Signed back in and everything works great. And yes, I purchased and love my Surface Quote Link to comment Share on other sites More sharing options...
Albert Posted September 3, 2013 Share Posted September 3, 2013 Awesome, glad you were able to get it working. ..Al Quote Link to comment Share on other sites More sharing options...
Charlie_ Posted September 3, 2013 Author Share Posted September 3, 2013 Awesome, glad you were able to get it working. ..Al Thanks. The Delete History is supposed to do it all. However I think they changed that because people wanted more control. So they must have tied it to the desktop versions settings dialog. All the information I found when searching though was from the original way. Also FYI, not sure if it was the site update or an MS update but I can now press enter and it works now here at AA. Previously in the Metro browser that was broken. I think I started a post about it. Thanks again! Quote Link to comment Share on other sites More sharing options...
Albert Posted September 3, 2013 Share Posted September 3, 2013 Also FYI, not sure if it was the site update or an MS update but I can now press enter and it works now here at AA. Previously in the Metro browser that was broken. I think I started a post about it. Thanks again! Pretty sure that was the forum update. They did a substantial amount of work with the editor. ..Al Quote Link to comment Share on other sites More sharing options...
Charlie_ Posted September 3, 2013 Author Share Posted September 3, 2013 I suspect there Quote Link to comment Share on other sites More sharing options...
Charlie_ Posted September 3, 2013 Author Share Posted September 3, 2013 Was testing the UC browser and as you can see above, I tried to quote one of your posts and it didn't work out too well. Quote Link to comment Share on other sites More sharing options...
+intvsteve Posted September 5, 2013 Share Posted September 5, 2013 (edited) When I use my Surface RT and I try to reply to a post the touchscreen keyboard pops up but then goes right back away. I have to manually bring up touch keyboard. This is with the Metro version of IE and I've not had the problem with any other forum sites. Not sure what's going on but thought I'd post about the issue. also, I was just unable to post this in the metro browser said you must type a post This happened to me after the site update, too. Toggling the editor mode to wysiwyg kept the keyboard up. Haven't read rest of thread yet regarding cached files... need to do that, since 'advanced' mode still has the problem for me. Edited September 5, 2013 by intvsteve Quote Link to comment Share on other sites More sharing options...
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