Omega-TI Posted January 12, 2016 Share Posted January 12, 2016 There is an old saying, "If you want something, you have to ask for it." Well, today I figured, "What the heck, it can't hurt to try". So I typed in: 1-800-TI-CARES into Google, and got this website. So I pressed the little red "Contact TI-Cares" button. So I filled out the form. So I wait now to see if I get a response to a TI-99/4A repair parts inquiry or a big fat, "HUH?" I'll let you know what happens. 4 Quote Link to comment Share on other sites More sharing options...
DavidC Posted January 12, 2016 Share Posted January 12, 2016 That's cool. i hope they respond. Quote Link to comment Share on other sites More sharing options...
Tursi Posted January 12, 2016 Share Posted January 12, 2016 TI-Cares was where I started when I first went looking for ROM permission for Classic99. At first they sent me a list of phone numbers of all the people they had contracted 99/4A services out to after they pulled out (most of the numbers were no longer good). Eventually they found someone who knew what I was talking about and I got the permission form letter that a few sites got. 6 Quote Link to comment Share on other sites More sharing options...
matthew180 Posted January 13, 2016 Share Posted January 13, 2016 I received permission from TI's legal department to include the PDF version of the E/A manual in some software I was working on some years ago. I was not too difficult to get the permission, just some emails to the right person. I think I just called the main line and asked to talk to someone in the legal dept. Quote Link to comment Share on other sites More sharing options...
Omega-TI Posted January 14, 2016 Author Share Posted January 14, 2016 That's cool. i hope they respond. They did, although it's not what I wanted, the door is not yet officially closed on this. It's a real long-shot, but if I can come up with the part numbers I just might get some action yet. 3 Quote Link to comment Share on other sites More sharing options...
+Schmitzi Posted January 14, 2016 Share Posted January 14, 2016 a reaction - very nice And they give a hint for looking for collectors for further help....... so this is not fully automated answer, TI really seems to take it for serious. :like: Quote Link to comment Share on other sites More sharing options...
+InsaneMultitasker Posted January 14, 2016 Share Posted January 14, 2016 If you are looking for ti99/4a computer related software or hardware, all of the remaining inventory was sent to Cecure Electronics when it officially became the TI service center. When Cecure closed up shop, the remaining inventory was either sold to swim4home or disposed. I can attest to the sheer volume of inventory. I was there to unload the semi trailer and helped sort and store the P-Boxes, monitors, modulators, power transformers, consoles, cartridges, manuals, CC-40s, parts, pieces, manuals, etc. etc. etc... Quote Link to comment Share on other sites More sharing options...
Omega-TI Posted January 14, 2016 Author Share Posted January 14, 2016 The main items I'm trying to obtain NEW are both pieces of aluminum trim. I want to restore a give-a-away unit for Christmas season this year... and while I'm at it, renew mine as well. Quote Link to comment Share on other sites More sharing options...
+InsaneMultitasker Posted January 14, 2016 Share Posted January 14, 2016 The main items I'm trying to obtain NEW are both pieces of aluminum trim. I want to restore a give-a-away unit for Christmas season this year... and while I'm at it, renew mine as well. It's been many years but if memory serves correctly, pieces like this were not part of the repair and service inventory. Much of what TI serviced was based on the major pieces, such as the power supply board, keyboards, consoles. Things that could be replaced and swapped out easily. Perhaps swim4home will chime in. I'm not suggesting you give up your quest. However, I would be very surprised if TI still had any remaining physical parts inventory. Quote Link to comment Share on other sites More sharing options...
Omega-TI Posted January 14, 2016 Author Share Posted January 14, 2016 Oh yeah, I'd be surprised as heck it they had anything left too! Back in 1988 I was able to buy some calling 1-800-TI-Cares and I though I'd give it a shot again. I knew the chances were slim-to-none after so many years, but, "if you don't ask...." Quote Link to comment Share on other sites More sharing options...
+InsaneMultitasker Posted January 14, 2016 Share Posted January 14, 2016 For posterity, I located these two pictures from Richard's old site. The first picture was taken at the storage lockers where he picked up the remaining TI items from Don (Cecure). This 1983 Buick Regal made for a nice storage area - notice the stacks of well-protected manuals! 3 Quote Link to comment Share on other sites More sharing options...
DavidC Posted January 14, 2016 Share Posted January 14, 2016 This thread reminds me of when I got my TI. $50 from Kmart. This must have been in 1983? Maybe 1984? A long time ago. No books or manuals or anything. My Mom helped me type a letter to the company, asking if they could send me the missing books. A few weeks later we got a reply. Unfortunately, they did not have any. I was devastated. Fortunately, Home Computer magazine and Compute! magazines were still going pretty strong. Thanks to them and friends from middle school I was able to get the information I needed. I still have the books that Compute! published. C. Regina to the rescue! In hindsight, I wish I still had that letter from TI. But, being just a punk kid, I threw it away. Oh well. 1 Quote Link to comment Share on other sites More sharing options...
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