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Account lock when sign-in


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How many tried i need to get my account lock?


I open my account with my New 3DS. After few tries, my account was locked and need to wait to open my account again.


For some reasons, Nintendo New 3DS does not keep my name and my password.

Edited by Serguei2
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Accounts are locked out for 60 minutes after three failed login attempts. If you need a new password, you can change it here:




I've never tried using a 3DS (or a "New 3DS") to login to the forum, but I'm not too surprised that it doesn't remember your name and password.



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