GraziGamer Posted January 2, 2016 Share Posted January 2, 2016 Hey, kids, no worry, mama's back! JK xD First of all I wanna say a BIG thank you to all of you, seriously, since Opcode is been reviving now I really didn't expected this HUGE reception of our products. I really believe in Opcode games and projects but i'm still getting to know you guys now, and, maaan, YOU ROCK, I mean it! Yesterday, with Donkey Kong sold out in just 3 hours and the other games sold out this morning (i mean, it's less than 1 day since I sent the email) you guys proved for me and for Opcode that you believe in us, that you trust us, and that you support us in our journey! Ed already told you about the amount of work we had passing through to bring these games to you, December definitely was not a vacation month, is was a F* hard month but now we are seeing the results, and all I can say is THANK YOU! To Opcode is a remarkable step, a reborn, and for me, personally, it was a huge motivator and a proof that you believe in my job and this was exactly what I needed, this prove, so THANKS again. Quote Link to comment Share on other sites More sharing options...
GraziGamer Posted January 2, 2016 Share Posted January 2, 2016 Once there are still doubts and rumors about the games Ed and I created this FAQ to make things more clear and organized, ok? So let's go... FAQ Q: Can I still pre-order Donkey Kong Special Edition or Gradius Special Edition? A: Unfortunately not, as they are both sold out. However, once the games release in August and June respectively, you will be able to order the regular editions. Q: So can you put me on a waiting list for the games? A: We don’t have a specific waiting list for any game. If you are getting our newsletter you will be notified when the games are available to purchase. Q: Why did Donkey Kong Special Edition and Gradius Special Edition sell out so quickly? A: We offered 90 copies of each game’s Special Edition, and were estimating it would take a few days at least for them to sell out. The response from fans got us by surprise. Q: Since the Special Editions sold out so quickly, are you going to offer more copies? A: Unfortunately not. We apologize for those who couldn’t pre-order the SE, but please understand you can still order the regular edition once the game releases. Q: Why didn’t you restrict the number of copies each person could pre-order? A: We couldn’t because PayPal doesn’t offer anything like that. However we didn’t see any abuse during pre-order, very few people got more than a single copy of each game. Q: I missed that Special Edition. Does that mean I won’t be able to purchase those games? A: Once the games release, you will be able to purchase the regular editions. Q: Are you going to offer pre-order for the regular editions? A: No, the regular editions will be available for order once the games release. Q: Should I be worried that the regular editions sell out quickly? A: No. Regular editions will be in high supply once the games release. Q: What are the differences between the Special Editions and the regular editions? A: The Special Edition comes with a color themed cartridge, while the regular edition uses a plain vanilla black case. Additionally, we offered free shipping with the SE for those from US. Other than that, both the special and regular editions come with the same box, manual and label. Q: When I will be able to order the regular editions? A: Penguin Adventure is slated to release in April 2016, Gradius is planned to release in June 2016 and finally Donkey Kong will follow in August 2016. Q: I need a Super Game Module to play the games, where can I get one? A: Pre-order for the 3rd run will be announced once the 2nd run starts shipping still in Q1 2016. Q: So can I still order a 2nd run SGM ? A: No, 2nd run is sold out. 2 Quote Link to comment Share on other sites More sharing options...
+evg2000 Posted January 2, 2016 Share Posted January 2, 2016 Thanks for the FAQ. Can't wait for the games! 1 Quote Link to comment Share on other sites More sharing options...
opcode Posted January 3, 2016 Author Share Posted January 3, 2016 And Penguin Adventure Special Edition is also sold out... many thanks for all pre-orders! 3 Quote Link to comment Share on other sites More sharing options...
GraziGamer Posted January 4, 2016 Share Posted January 4, 2016 Mama's here, again. I was really happy the last time I posted here, but unfortunately i can't say the same now. It was VERY disappointing to see all the quarreling going on here... Call me sentimental but i think that the more people are worried picking fights and sides, the less we can enjoy the "new games releasing" vibe, and if we can't enjoy this, then whats the point? BTW, I've been receiving a lot of email asking about the games, and i'll send a FAQ by email to everybody, just to make things clearer, as I want everybody updated about whats going on, it's part of the new Opcode's policy. 1 Quote Link to comment Share on other sites More sharing options...
NIAD Posted January 5, 2016 Share Posted January 5, 2016 Don't let all the BS that sometimes goes on in this forum ruin your "good vibe"... it just comes with the territory especially with limited or special edition releases and the fact that people sometimes don't comprehend what they are reading. You and Ed made it perfectly clear that there will be plenty to go around for all of the standard edition releases, so a lot of people are getting their panties in a bunch over missing out on a colored cart shell????? Oh yeah, and free shipping, which I would rather just pay for anyway so that you guys don't have to eat that cost. 2 Quote Link to comment Share on other sites More sharing options...
+nanochess Posted January 5, 2016 Share Posted January 5, 2016 Don't let all the BS that sometimes goes on in this forum ruin your "good vibe"... it just comes with the territory especially with limited or special edition releases and the fact that people sometimes don't comprehend what they are reading. You and Ed made it perfectly clear that there will be plenty to go around for all of the standard edition releases, so a lot of people are getting their panties in a bunch over missing out on a colored cart shell????? Oh yeah, and free shipping, which I would rather just pay for anyway so that you guys don't have to eat that cost. Well Jim, I cannot believe I read the four threads with your same message, even knowing beforehand it would be pretty the same. I was surprised by the Opcode e-mail, in fact probably I read it in time, but somehow it slipped from my mind the words "limited edition" so I didn't ordered immediately. Afterwards knowing it was limited edition (mostly because reading accidentally the irrational rants) I simply choosed to wait to August. I'm not into serious collecting so I don't feel it like a great loss, but you can take for sure I'll order DK in August (man, I've expected this for years!) and probably Gradius because of the revamped graphics So let us go ahead with the hobby and leave behind the rants just because a different colored cartridge. 3 Quote Link to comment Share on other sites More sharing options...
opcode Posted January 6, 2016 Author Share Posted January 6, 2016 Guys, I have some bad news. Paypal limited my account. According to them, the amount of orders in just 2 days triggered a red flag. After that I had to send them invoices, and after that they requested license agreements. Long story short, we will be refunding everybody. We sincerely apologize for the inconvenience. That said, here is the plan, please read: 1) If you pre-ordered any of the games, you are still entitled to a Special Edition copy. The list of pre-orders is locked. 2) It is going to take a couple of days to issue all refunds, please be patient. 3) We had already ordered and paid for Super Game Cartridge boards, so some of you aren't going to receive refunds. However, no matter what, you will receive your game(s). We are still checking with Paypal the conditions, if any, to have the restrictions to our account removed. So we will be contacting everybody soon with instructions on what to do next. The important thing to remember is that if you pre-ordered any of the games, your pre-order is still valid, some of you will receive a refund from Paypal, and we will find a different payment method to receive payments. Ed Quote Link to comment Share on other sites More sharing options...
+cmart604 Posted January 6, 2016 Share Posted January 6, 2016 Happy to be on the no refund list Ed. Cheers, Chris Quote Link to comment Share on other sites More sharing options...
SiLic0ne t0aD Posted January 6, 2016 Share Posted January 6, 2016 Man, what a bummer. PayPal is a PIA sometimes. I'd be happy to send a money order or whatevers preferred when the time comes. Quote Link to comment Share on other sites More sharing options...
AtariBuff Posted January 6, 2016 Share Posted January 6, 2016 Ed, please also add me to the list with no refunds necessary. Quote Link to comment Share on other sites More sharing options...
Rey Posted January 6, 2016 Share Posted January 6, 2016 don't think the refund issue is a choice on our end. I believe It's what paypal tells him to do. No one that paid wants a refund, definitely Eduardo doesn't want to have to give them out. Quote Link to comment Share on other sites More sharing options...
opcode Posted January 6, 2016 Author Share Posted January 6, 2016 Just to let you know, we are picking up the pieces down here and will contact all pre-orders soon. But don't worry, your pre-order is safe. Quote Link to comment Share on other sites More sharing options...
GraziGamer Posted January 7, 2016 Share Posted January 7, 2016 Hi kids, thanks for your support again! Mama have good news now The whole PayPal thing is mostly sorted out, we talk to a PP representative and it happens that there wasn't a copyright issue after all [PP troll ] actually they have some crazy rules about pre-orders that we weren't aware about. Like Ed said "your pre-order is still valid" so no worries, everything is gonna be fine. We are working on a resolution and soon i'll let you know more details but we are looking for a way to make things easier and smoother for the next games and the SGM. Quote Link to comment Share on other sites More sharing options...
opcode Posted February 26, 2016 Author Share Posted February 26, 2016 10 Quote Link to comment Share on other sites More sharing options...
SiLic0ne t0aD Posted February 26, 2016 Share Posted February 26, 2016 Can't wait! Looks good :thumbsup: Quote Link to comment Share on other sites More sharing options...
opcode Posted May 19, 2016 Author Share Posted May 19, 2016 A small update from our most recent newsletter: • Game is in beta. • It got a new title screen to match our new logo artwork. When selecting level 1 game, player now starts with 5 lives instead of 3. • Game uses the Super Game Cartridge and is a full 1Mbit. Ending trigger was changed to something that makes more sense. • Game packaging is mostly done, with only the manual still being worked on. 3 Quote Link to comment Share on other sites More sharing options...
smurfbert Posted May 19, 2016 Share Posted May 19, 2016 So looking forward to these games, and think you are doing a great job for the Colecovision scene but I am very confused regarding the games. If I remember evrything correctly. I received your neswletter regarding these games. I replied I wanted to order the Special Edition. You replied I was already on the list. Then I paid via paypal but due to stated paypal problem I was reinbursed. Then after another info/newsletter I instead pre-ordered them from atariage store. So I gues what I am confused about is who is getting the Special Edition and not from pre-ordering from atariage? Sorry If I dont keep up to date with all the info on this forum and missed something. Quote Link to comment Share on other sites More sharing options...
Jaymiester Posted May 19, 2016 Share Posted May 19, 2016 You're supposed to receive the SE's if you pre-ordered them thru AA after you were refunded. I believe the're using the original Paypal transactions to track who originally ordered the SE's. Quote Link to comment Share on other sites More sharing options...
opcode Posted May 19, 2016 Author Share Posted May 19, 2016 So looking forward to these games, and think you are doing a great job for the Colecovision scene but I am very confused regarding the games. If I remember evrything correctly. I received your neswletter regarding these games. I replied I wanted to order the Special Edition. You replied I was already on the list. Then I paid via paypal but due to stated paypal problem I was reinbursed. Then after another info/newsletter I instead pre-ordered them from atariage store. So I gues what I am confused about is who is getting the Special Edition and not from pre-ordering from atariage? Sorry If I dont keep up to date with all the info on this forum and missed something. Specifically for Penguin Adventure and Gradius, you will receive a SE copy if you pre-ordered in January 1st from Opcode Games, no matter if you received a refund (and had to pre-order again from AA) or not. For future games, since AA is our exclusive distributor now, we will handle SEs differently, so everybody has the same chance to get a copy, and will add more stuff to make them even more special. Hope that answers your question. Quote Link to comment Share on other sites More sharing options...
+evg2000 Posted May 20, 2016 Share Posted May 20, 2016 Hi opcode, I still haven't gotten my refund. Can you PM me to let me know what's going on, I'm not freaking out or anything just want to hear what's going on. thanks, Charles Quote Link to comment Share on other sites More sharing options...
opcode Posted May 20, 2016 Author Share Posted May 20, 2016 Hi opcode, I still haven't gotten my refund. Can you PM me to let me know what's going on, I'm not freaking out or anything just want to hear what's going on. thanks, Charles Hi Charles, Please check the email account linked to your PayPal. Grazi sent an update about that just a few hours ago. Quote Link to comment Share on other sites More sharing options...
+evg2000 Posted May 20, 2016 Share Posted May 20, 2016 Hi Charles, Please check the email account linked to your PayPal. Grazi sent an update about that just a few hours ago. Thanks, I wish I had read all my emails before going out to AA when I got home from work That is pretty much the answer I expected, and I'm totally happy with it. Thanks again for all you and Grazi are doing for the CV. Quote Link to comment Share on other sites More sharing options...
smurfbert Posted May 20, 2016 Share Posted May 20, 2016 Specifically for Penguin Adventure and Gradius, you will receive a SE copy if you pre-ordered in January 1st from Opcode Games, no matter if you received a refund (and had to pre-order again from AA) or not. For future games, since AA is our exclusive distributor now, we will handle SEs differently, so everybody has the same chance to get a copy, and will add more stuff to make them even more special. Hope that answers your question. Ah I see, ok, thank you very much for the information and quick reply Quote Link to comment Share on other sites More sharing options...
lucifershalo Posted May 20, 2016 Share Posted May 20, 2016 you won't get the SE , smurfbert, I will Quote Link to comment Share on other sites More sharing options...
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